FAQs
xFrequently Asked Questions
An embedded wire in the pad friction material eventually contacts the spinning rotor as material wears, completing an electrical circuit that immediately illuminates the dashboard brake warning light.
Install a fresh sensor every time you replace brake pads. Sensors are single-use components that become non-functional once the wire contacts the rotor.
You lose early notification, allowing pads to potentially wear completely through metal backing plates, contacting and damaging expensive rotors requiring resurfacing or replacement.
Provide your complete VIN and specify which brake position requires service (front/rear, left/right) for exact compatibility verification.
Typically, one sensor per axle monitors both sides since pads wear evenly, though some vehicles use sensors on both sides. Consult specifications for your model.
The sensor may be damaged, improperly installed, or you may need to reset the brake monitoring system using a diagnostic scanner tool.
Yes, always install new sensors with pad replacement. Visual appearance doesn't indicate remaining monitoring capability, and reusing sensors risks losing the warning function.
Quality aftermarket sensors provide a reliable warning function at significant cost savings. For monitoring applications, aftermarket offers excellent value without compromising essential rotor protection.
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xShipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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