Privacy Policy

This privacy policy sets out how “European AutoSpares FZC” uses and protects any information that you give “European AutoSpares FZC” when you use this website. “European AutoSpares FZC” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “European AutoSpares FZC” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We are currently updating our Privacy Policy in conformity to the newly implemented General Data Protection Regulation (GDPR) that was launched on May 25, 2018. Hence, we have a more stringent process in place which enables us to improve, modify, personalize or otherwise enhance our services and/or communications for the best interest/benefits of our customers.

Information Collection And Use
We collect the following types of information about you:

(i) Information you provide us directly
We may ask for certain information such as first name, last name , job title, contact information including email address, demographic information such as postcode, preferences and interests & other information relevant to customer surveys and/or offers.

(ii)Information we may receive from other sources
From time to time, we may obtain information about you or your Contacts from third-party sources, such as public databases, social media platforms, third-party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally or contractually permitted to disclose such information to us.
Examples of the information we receive from other sources include demographic information (such as age and gender), device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about use of social media websites, page view information and search results and links). We use this information, alone or in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.

(iii)Information we collect automatically
When you use the Services, we may automatically collect certain information about your device and usage of the Services. We use cookies and other tracking technologies to collect some of this information. Our use of cookies and other tracking technologies is discussed more below, and in more detail in our Cookie Statement.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping.

We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sharing your information

We will not sell your information to third parties outside European Autospares. We may share your information with third-party service providers for the purpose of providing the Service to you. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that European Autospares has engaged the service provider, and we will require that such third parties comply with this Privacy Policy and any applicable laws.

Some of the third parties that European Autospares may share your personal information with include providers who assist European Autospares with functions such as:

• Billing
• Email Services
• Analytics
• Delivery of physical products

Legal Basis for Processing Personal Information (EEA Persons Only)

For European Autospares website users in the the European Economic Area (EEA) European Autospares processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how European Autospares may process your information, and the rights that EEA users have in relation to it. This means that European Autospares will collect and use your information only where:

• We need it to provide you the Service and fulfil our obligations to you under our Terms of Service. This includes providing you informations about our offers & services.
• It it justified because of a legitimate interest such as for research and development or marketing the Service (but only where our legitimate interest isn’t overridden by your interest in protecting your data).
• You consent to us using your information in a certain way.
• It is necessary for compliance with our legal obligations.

If you have consented to our use of your information you may withdraw that consent at any time. Depending on the situation you can either withdraw your consent by emailing info@autospares.ae . Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do so it may mean that it is not possible for you to continue using the Services.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your choices about your information

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us . At your request, we will have any reference to you deleted or blocked in our database.
You may update your account information by logging into your account and changing your profile settings. You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and offers of our Service.
If you have any questions about reviewing or modifying your account information, you can contact us directly at info@autospares.ae

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@autospares.ae. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to European AutoSpares FZC, P.O.Box 55733, Ras Al Khaimah/ UAE with attached a passport copy of yours. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Online Payment Privacy Policy

• All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
• European AutoSpares FZC will not pass any debit/credit card details to third parties
• European AutoSpares FZC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.autospares.ae cannot guarantee the security of any information that is disclosed online.
• European AutoSpares FZCis not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@europeanautospares.com